FAQs

What does CTF stand for? CTF stands for Camping, Trail, and Fishing. We are a curated supply store dedicated to the three pillars of the great outdoors. Our goal is to provide high-quality gear that transition seamlessly from the campsite to the backcountry.

Do you have a physical storefront? Currently, we are an e-commerce-first brand. This allows us to keep our overhead low and pass those savings on to you in the form of premium gear at fair prices.

🎣 Gear & Technical

How do I know which gear is right for my trip? Each product page includes a "Tech Specs" section. If you’re stuck between two fly rods or aren't sure which tent fits your pack size, feel free to reach out to our team at [Support Email]. We’re hikers and anglers too—we love talking gear.

Is your gear covered by a warranty? Yes. We partner with brands that stand by their craftsmanship. Most of our technical gear (tents, stoves, and rods) comes with a manufacturer’s warranty against defects.

How should I clean my CTF equipment? For most trail and camping gear, we recommend a "wipe down and dry out" approach. Never store a tent or sleeping bag while damp. 

📦 Shipping & Returns

How long will it take to get my gear? Standard shipping typically takes 3-7 business days. If you need your gear before a big weekend trip, we offer Expedited Shipping at checkout.

What is your return policy? We want you to love your gear. If it’s not the right fit, you can return unused items in their original packaging within 30 days for a full refund. Note: For safety reasons, certain climbing and safety hardware may be final sale.

🤝 Partnerships & Community

Do you offer Pro Deals or Guide discounts? We love supporting the pros. If you are a certified guide or outdoor educator, please email pro@ctfsupply.store with your credentials to apply for our Pro Program.

How can I get featured on your social media? Tag us @CTFSupply and use the hashtag #FindYourLine. We love seeing our gear out in the wild!